Thank you for visiting our FAQ page.

  1. Why are all items on sale?
    Due to long-term operating losses, we are conducting a final inventory clearance; all items are being sold at discounted prices while supplies last.
  2. How long does it take to process an order?
    All orders are processed on the same day they are placed (on business days).
  3. Where are the items shipped from?
    All orders are shipped from the United States.
  4. How long does shipping take?
    Under normal circumstances, orders are delivered approximately 2 business days after shipment, though actual delivery times may vary slightly depending on logistics conditions.
  5. Can I return or exchange items?
    Yes. To request a return or exchange, please contact us within 30 days of receiving your order.
  6. How can I contact customer service?
    If you have any questions regarding your order or after-sales service, please contact us via the customer service email address provided on the website; we will respond to your inquiry as soon as possible.
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